Removing Acrobat Messenger 1.x from Windows

To remove Adobe Acrobat Messenger 1.x from Windows, Adobe recommends that you use the Acrobat Messenger uninstaller or the Add/Remove Programs utility in Windows. Optionally, you can manually remove Acrobat.

To remove Acrobat Messenger from Windows XP, 2000, or NT using the Acrobat Messenger uninstaller:

1. Return to Windows. (For instructions, see page 18 of the Adobe Acrobat Messenger 1.0 Administrator Guide. )

2. Move any documents (for example, PDF files) you want to keep from the Program Files/Adobe/Messenger 1.0/Acrobat4 folder and the depository of the Apache Web server to another folder.

3. Choose Start > Programs > Adobe > Messenger 1.0 > Uninstall Adobe Acrobat Messenger 1.0.

4. Click Yes in the Confirm File Deletion dialog box.

To remove Acrobat Messenger from Windows XP, 2000, or NT using the Add/Remove Programs utility:

Note: If you installed Acrobat Messenger 1.02 or earlier on Windows XP, use the procedure above to remove Acrobat Messenger with the uninstaller. Don’t use the procedure below, because Acrobat Messenger 1.02 and earlier isn’t compatible with Windows XP.

1. Return to Windows. (For instructions, see page 18 of the Adobe Acrobat Messenger 1.0 Administrator Guide. )

2. Move any documents (for example, PDF files) you want to keep from the Program Files/Adobe/Messenger 1.0/Acrobat4 folder and the depository of the Apache Web server to another folder.

3. Choose Start > Settings > Control Panel.

4. Double-click Add/Remove Programs.

5. Click the Install/Uninstall tab in the Add/Remove Programs Properties dialog box, select Adobe Acrobat Messenger 1.0, and click Add/Remove.

6. Click Yes in the Confirm File Deletion dialog box.

7. Click OK in the Remove Programs From Your Computer dialog box.

To remove Acrobat Messenger manually from Windows XP, 2000 or NT:

1. Return to Windows. (For instructions, see page 18 of the Adobe Acrobat Messenger 1.0 Administrator Guide .)

2. Move any documents (for example, PDF files) you want to keep from the Program Files/Adobe/Messenger 1.0/Acrobat4 folder and the depository of the Apache Web server to another folder.

3. Remove Adobe Acrobat 4.x using one of the following methods:

— Use the Acrobat 4.0 uninstaller:

a. Choose Start > Programs > Adobe Acrobat 4.0 > Uninstall Adobe Acrobat 4.0.

b. Click Yes in the Confirm File Deletion dialog box.

— Use the Add/Remove Programs utility:

a. Choose Start > Settings > Control Panel.

b. Double-click Add/Remove Programs.

c. Click the Install/Uninstall tab in the Add/Remove Programs Properties dialog box, select Adobe Acrobat 4.0, and click Add/Remove.

d. Click Yes in the Confirm File Deletion dialog box.

e. Click OK in the Remove Programs From Your Computer dialog box.

4. Choose Start > Programs > Command Prompt.

5. At the command prompt, type C: to get to the root of the drive on which Acrobat Messenger is installed. For example,

C:> C:

6. Type cd apache , and then press Enter.

7. Type apache -u , and then press Enter.

8. Type exit , and then press Enter.

9. Delete the Apache folder.

10. Delete the Messenger 1.0 folder from the Program Files/Adobe folder.

11. Edit the Windows registry as follows:

Disclaimer: The Windows registry contains information that is critical to your computer and applications. Adobe doesn’t provide support for problems that arise from improperly modifying the registry and recommends that you have experience editing system files before doing so. Make sure to back up the registry before modifying it. For more information on the Windows Registry Editor, refer to the documentation for Windows or contact Microsoft Technical Support.

a. Choose Start > Run, type regedit in the Open text field of the Run dialog box, and then click OK.

b. Navigate to the HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion/Winlogon key (folder).

c. In the right pane of the Registry Editor dialog box, double-click GinaDLL.

d. Type msgina in the Value Data text box, and then click OK.

e. Close the Registry Editor dialog box.

12. Delete the KioskWatchDog.exe file and the KioskStartup.txt file.

13. Restart the computer.