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Creating and Customizing Online Documentation with RoboHelp

The need for online user assistance is growing faster than ever. If you or your company sells products or online services, then chances are, you’re already developing or thinking about creating online documentation.

Whether you’ve already created online documentation, want to update or improve documentation, or need to create a Help system from scratch, RoboHelp makes the authoring process fast and easy and the end user experience more intuitive and compelling.

See for yourself. In this article you will learn the basics of RoboHelp Office by creating a site called FlashFAQ. A fictitious website, FlashFAQ comprises documentation on how to get started with Macromedia Flash. Part of the project entails embedding SWF and video files within the pages to achieve a higher quality presentation.

To view the finished project and get a better idea of what you’re about to create, visit FlashFAQ sample site. Notice how you can search pages, select items from a table of contents, and intuitively access all information. You’ll be pleasantly surprised to see how fast and easy it is to produce a Help system like this using RoboHelp.

Before you start, note that there are two versions of RoboHelp: RoboHelp Office and RoboHelp Office Pro. This article covers RoboHelp Office, with which you can easily create professional Help systems and documentation. RoboHelp Office Pro has the same features as RoboHelp Office, plus functionality for tracking end-user feedback and natural language search capabilities.

With RoboHelp, you can create Help systems and documentation for desktop and Web-based applications and services. You can create and edit documentation using its built-in WYSIWYG editor, or any popular HTML editor such as Dreamweaver or Homesite.

If you already created content using Word, FrameMaker, PDF, HTML, or XML, you can import that content into RoboHelp and output your documentation to any popular online Help format. With RoboHelp, you can always update, edit and add to your documentation at any time.


To complete this tutorial, install the following software and files:

RoboHelp Office X5

Tutorials and sample files: